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Dog Shuttle Service

shuttle services

Transportation options to drop off and pick up your dog.

For most dogs, fun at the Dog Ranch begins and ends with our City Shuttle Service trip from the Mainland. Returning guests need no coaxing to hop aboard—they know exactly where the ‘happy van’ is going!

Our City Group Shuttle Service operates Mondays and Thursdays serving West Vancouver, North Vancouver and Downtown, by appointment.

If our City Shuttle Service days don’t line up with your schedule, you are welcome to pick up or drop off your dog at the Dog Ranch.

Please check with bcferries.com for schedule and fare information, and be aware you must buy your ticket by 10 minutes before departure (see FERRY INFORMATION below).

Our Dog Shuttle Service Instructions and Information is listed below.

Option 1: City Group Shuttle

The City Dog Shuttle Service is scheduled to leave Bowen Island on the 8:35 a.m. ferry sailing and stop at three locations in sequence. If a statutory holiday falls on a weekday, our City Shuttle will run the day before or after the holiday. Choose one of these meeting points below, and make your shuttle appointment with us.

*Please make sure your dog has eliminated before they hop in our shuttle.

**Please leash your dog to and from vehicles for their safety.

***Don’t forget to bring your dog’s food in a sealed container — we don’t accept plastic bags.

WEST VANCOUVER

Cost:$30 each way
$15 for an additional dog from the same family
Schedule:9:05 – 9:15 am pick-up and drop-off
Mondays and Thursdays—by appointment only
Location:Caulfeild Village Shopping Centre, West Vancouver. At the side parking lot next to Safeway.
View Google Maps Location – (click “Directions” to add your starting point)
  • Drive west on Hwy. 1 (Upper Levels).
  • Take Exit #4 and turn left, and drive to the stop sign.
  • Turn left again and cross the bridge to the south side of the highway.
  • Caulfield Centre is on your right.
  • Turn right into Caulfeild Centre at the first entrance.
  • Take an immediate right again, and look for our Shuttle with Dog Ranch logos on the right (east) side of Safeway, near the loading dock.

*Please leash your dog to and from vehicles for their safety.

**Please make sure your dog has eliminated before they hop in our shuttle.

***Don’t forget to bring your dog’s food in a sealed container — we don’t accept plastic bags.

NORTH VANCOUVER

Cost:$30 each way
$15 for an additional dog from the same family
Schedule: 9:30 – 9:40 am pick-up and drop-off
Mondays and Thursdays—by appointment only
Location:Centennial Theatre, North Vancouver, 2300 Lonsdale Ave. Parking lot above the field behind theatre building.
View Google Maps Location – (click “Directions” to add your starting point)
  • From Hwy. 1 (Upper Levels), take Exit #18 Lonsdale.
  • Going south on Lonsdale, access the parking lot from either Lonsdale at 23rd St., or St. Georges at 24th St.
  • Look for our Shuttle with Dog Ranch logos at the St. Georges entrance.

*Please leash your dog to and from vehicles for their safety.

**Please make sure your dog has eliminated before they hop in our shuttle.

*** Don’t forget to bring their food and ensure it’s in a sealed container (plastic bags are not accepted).

DOWNTOWN VANCOUVER/WEST END

Cost:$30 each way
$15 for an additional dog from the same family
Schedule:10:00 – 10:10 am pick-up and drop-off
Mondays and Thursdays—by appointment only
Location:Sunset Beach Parking Lot at False Creek. The lot is on the water at the bottom of the hill.
View Google Maps Location – (click “Directions” to add your starting point)
  • Sunset Beach municipal parking lot is near the Burrard Street Bridge (it is NOT the Aquatic Centre parking lot).
  • Find it off Beach Drive, at the south end of Bute Street.
  • During the pandemic, you can only drive westbound off Beach Drive at the Sunset Beach Café entrance.
  • Turn off Beach Drive at the Sunset Beach Cafe.
  • Drive down the hill into the parking lot, and look for our Shuttle with Dog Ranch logos.

*Please leash your dog to and from vehicles for their safety.

**Please make sure your dog has eliminated before they hop in our shuttle.

*** Don’t forget to bring their food and ensure it’s in a sealed container (plastic bags are not accepted).

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Option 2: Drive to the Dog Ranch Yourself

Would you rather chauffeur your pup in your own vehicle? You are always welcome to bring your dog directly to the Bowen Island Dog Ranch. By appointment, please.

Here is some information to help plan your trip—please check bcferries.com for up to date schedule and sailing information before you set out.

FERRY INFORMATION

  • Take a 20-minute ferry crossing to Bowen Island from the Horseshoe Bay terminal in West Vancouver.
  • You must buy your ticket at least 10 minutes prior to sailing. However, we recommend you arrive much earlier, especially for afternoon “commuter” sailings.
  • The cost for car and driver is approximately $45 return, and passenger fare only is $10.45. Both fares are discounted with a BC Ferries Experience card.

DOG RANCH ARRIVAL

You will find us at 1302 Adams Road, about 13 km from Snug Cove.

  • Turn right into the driveway and proceed to the Pup Shack Office parking area at the bottom of the hill.
  • Please call 604-349-5745 to let us know you have arrived, or will arrive shortly. (To prevent transmission of COVID-19, our intercom at the gate has been temporarily removed.)
  • Please review our COVID-19 policies and procedures, noting how to transfer your dog safely to us at the gate.

Shuttle Service Instructions and Information

  • Refrain from feeding your dogs the morning of pick-up, and ensure it has completed its elimination routine. This minimizes ‘accidents’ in our vehicles, ensuring a more pleasant ride for all.
  • All medications must show original labels and instructions from your Vet or pharmacy.
  • Please place liquid medications in a zip-lock bag in case of spillage.
  • No need to bring food bowls, scoops or measuring cups, beds, toys or treats—it’s all provided! Just pack your dog’s regular food, adding a bit extra in case your trip is delayed—or your dog gets extra-hungry with all the fun here (it happens!).
  • Pack all your dog’s food and belongings in something that will not break open—a strong cloth bag with a zipper, or container with a secure lid. Bear in mind that we must carry it all from the parking lot up to the Ranch facilities.
  • Not permitted: Garbage bags, ripped bags, flimsy containers, and anything hard to carry and/or will fall apart easily.
  • If providing dry kibble, keep it in the original bag taped shut or transfer it to a plastic container with a tight lid, with your dog’s name clearly marked. Again, garbage bags or flimsy plastic bags just won’t do!
  • For raw food, use a watertight Tupperware-type container large enough to accommodate two thawed meals, and enclose the frozen food in a double bag or container to prevent any leakage. We’ll take it from there.
  • To ensure safety, please leash your dog before leaving your vehicle and walking to ours.

Thank you in advance—and all aboard the “happy van” for the Bowen Island Dog Ranch!

“What an absolutely amazing place. Carey (Operations and Head Trainer), Karen (Owner), and the whole team, truly love dogs. What is also important is that they also understand dogs.”

~ Kenneth C

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